About Us
The Problem We Solve: A Missed Call is a Missed Payday
Most answering services treat every caller the same. They take a message, put it in a queue, and maybe send you an email at the end of the day.
That doesn’t work for the trades.
If a customer calls with a burst pipe, a sparking fuse box, or a broken lock, they aren’t going to wait for a callback. If you don't answer, they’re clicking the next name on Google. In that 30-second window, you just lost a £200–£500 job.
Why Payra Assist is Different
Contact Us Today!
We didn't build "just another AI tool." We built an Emergency-Aware Receptionist specifically for the reality of trade work.
Our system is trained to recognize the difference between a routine quote request and a high-stakes emergency. While you’re under a sink or up a ladder, Payra Assist is your front line:
Urgency Detection: Our AI identifies keywords like "flood," "sparks," or "locked out" to categorize every call by its level of seriousness.
Instant Escalation: When a genuine emergency is detected, the system triggers an immediate "Panic SMS" to your phone so you can secure the job in real-time.
Human-Like Intelligence: We don’t treat a burst pipe like a haircut booking. Our AI speaks faster, asks fewer questions, and focuses on immediate action when the customer is in a panic.
Built for Trades, Not Offices
Payra Assist was born from a simple realization: generic answering services are built for office businesses where "getting back to someone tomorrow" is fine.
In the trades, tomorrow is too late.
We handle the noise, filter the "tyre-kickers," and ensure that when a high-value job hits your line, you’re the first one to know. We don't just answer phones; we protect your revenue.
Ready to Stop Missing Jobs?
Don't let your next big emergency call go to voicemail.
[Hear the Emergency Demo] | [See Our Plans]
- Mon – Fri
- 09:00 – 18:00
- Sat – Sun
- Closed